In the store: T-Mobile retail location Authorized third-party dealer On the Phone or Online: On the Phone or Online In the store: T-Mobile retail location T-Mobile will gladly assist you with your return. T-Mobile is a leading cell phone service provider in the United States. T-Mobile charges a Service Warranty Processing fee when you participate in T-Mobile’s replacement phone program. Option 2) Return the phone at a retail location for a refund (minus the $50 restocking fee) and buy a new phone at the same site and place the old sim into the new phone. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. After work I drive to the tmobile store to do the exchange and the person helps me asked me whats wrong with the phone and I tell him the issue and that the phone was delivered and then he started working on the tablet they use and charge me the 5 dollars and I gladly paid because I really wanted my service back then he went to the back and …. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. Purchased at a T-Mobile store Return your device at any T-Mobile store within 14 days. Ordered online using in-store pickup. Depending on whether the user is a new customer or. Who to keep, who to use in exchange for 110, then 111, cuz I got 2 fucking mullers from the other 2 exchanges and I need to do 112 exchange. Device returns made at an AT&T retail store are subject to a restocking fee of up to $55. also you may want to suspend your lines until you can get things corrected They can also change the passwords on the accounts affected and close the account and open a new one with new numbers. Return Policy: T-Mobile will gladly assist you with your return. Exchange Thread : r/tmobile. (Not required for buyers remorse or warranty exchange) Screen & LCD damage. iPhone 13 deals: Here are best trade. Welcome to the Redemption Center. T-Mobile Promotions Expand your Wi-Fi coverage with a mesh network—get exclusive discounts on Google Nest Wifi routers Lets start your submission Enter your T-Mobile phone number to begin the redemption process. How does T-Mobile’s Return and Exchange Policy work? If you want to return a device or an electronic accessory, T-Mobile will accept it without any inconvenience. Amount of Analyst Coverage T-Mobile US has only been the subject of 4 research reports in the past 90 days. Signing up for T-Mobile’s souped-up $85 Magenta Max increases that. Device recovery transactions are final; after you trade in your device, you cannot get it back. The Premium Handset Protection Device Insurance plan must be purchased within 7 days from the date of the purchase of your. T-Mobile US, Inc. June 22, 2022 11:17 PM Eastern Daylight Time. Take extra care to keep your device safe when you make a return or exchange. Option 1) Return the phone to a retail store for a refund (minus the $50 restocking fee) and pop the sim card into a used T-mobile phone. T-Mobile will gladly assist you with your return. Ready to get started? Lets start your submission. Unless I’m reading it wrong or interpreting T-Mobile’s document wrong, I don’t think the trade-in policy disqualifies back glass crack. 20 dollars for warranty replacement? : r/tmobile. You have to pay a restocking fee for your exchange based on the full retail price of the product. Repeating issues with warranty replacement phones. You can expect to hear from T-Mobile’s customer support shortly after. Make sure you carefully follow T-Mobile’s exchange policy when returning your phone and stay within the described return period. Add an account when you create a room mailbox so it can authenticate with. Russias Filtration Operations and Forced Relocations. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. Option 1) Return the phone to a retail store for a refund (minus the $50 restocking fee) and pop the sim card into a used T-mobile phone. territories, who register for perks and make 10 qualifying purchases per month using their T-Mobile MONEY card, get the following extra benefits:. Screen damage (LCD or display damage) voids all warranties and cant be accepted. In-Store Returns: Finally, customers who have. These codes are only for NEWcustomers who are not on T-Mobile or one of their MVNOs who plan to port in their number. All this does is eliminate one way. Tmobile Exchange PolicyT-Mobile is a leading cell phone service provider in the United States. ® See how to enroll Start a claim Stay covered with device insurance Protect your device incase of loss, theft and other unexpected events life throws your way. On the Phone or Online: On the Phone or Online. Sprint Visual Voicemail. If you are a current T-Mobile customer returning an upgrade Device contact. Get device trade-in value Select a new OnePlus phone thats right for you and get an estimated trade-in value of your current device. 18 ahead of the planned SMS notifications 10 days later. Who knew it could be this simple? Click here to watch more tutorials and se. Return Policy is for new device activations only. T-Mobile offers three protection plans: Protection 360 Basic Device Protection Premium Handset Protection The coverage and pricing depend on which protection plan you select. Connect to Exchange Online PowerShell. A restocking fee will be charged for the return. Apps on the Sprint Network. T-Mobile offers a 14-day return window on device purchases. Keep in mind the value of your trade-in might be greater than that discount. Heres everything you need to know about returning or exchanging an item from T-Mobile. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. You’ll need to log into your account on T-Mobile. How does T-Mobiles Return and Exchange Policy work? If you want to return a device or an electronic accessory, T-Mobile will accept it without any inconvenience. Whether you have paid for your current device in full or not, you will find a program for you. You can expect to hear from T-Mobile’s customer support shortly after. Date Filing Type Filing Description Download / View. iPhones take a picture that shows the “Find My” has been turned off before you erase it. Financial Summary Table. In the store: T-Mobile retail location. VoIP, Landline), or because the actual area code + exchange is not supported. As a result of T-Mobiles merger with Sprint, Metro by T-Mobile offers Heritage Rate Plans to interested customers for a limited time. FAQ: Device, Plans & Account Questions. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. Ukraine. The table below shows what each plan covers in detail: Claim T-Mobile Phone Warranty on Your Own. Click on Warranty on a Purchased Item. If you’re trading in a phone by mail, please read : r/tmobile. Provide the information needed. Flipkart Par Mobile Exchange Kaise Kare / Flipkart Exchange Policy Changed // Flipkart Policysubscribe for more videosjoin telegram channelhttps://t. At T-Mobile, you’d pay $259 after getting $340 in Apple credit and then $200 in billing credits for its $70 Magenta plan. Depending on the device you’re replacing, a person may qualify for credit for a large number of dollars. T-Mobile retail location; Authorized third-party dealer. The about screen showing make, model, size imei and serial number. You’ll need to log into your account on T-Mobile. Receive cash back if your old device value is more than $500. Apple devices: Apps can be manually added and removed. T-Mobile will gladly assist you with your return. Get affordable device insurance and mobile security with Premium Handset Protection. (NASDAQ: TMUS) (T-Mobile. Return Policy To see the return policy applicable for your Device or accessory, select how you made your purchase below. Statement of Changes in Beneficial Ownership. Connect-ExchangeOnline By default, room mailboxes dont have associated. Not everyone is happy While customers are bound to love these new changes, some employees arent too sure. In the store: T-Mobile retail location. Switch to T-Mobile We’ll help you join Savings calculator Bring your own device Trade-in program Number porting Free & Zero Down Phones T-Mobile benefits Magenta Plan benefits T-Mobile Tuesdays Travel Tech Gifts Ideas Order info Check order status View return policy Redeem a rebate Support Contact us Phones Plans Billing International. How to send us a mobile device or accessory Get steps to ship us your 30-day return, warranty, early upgrade or trade-in device. Create resource accounts for rooms and shared Teams devices. Get instant trade-in credit up to $500. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. See Top Rated MarketRank™ Stocks Here About T-Mobile US (NASDAQ:TMUS) Stock. Generally, we dont have the option to do an exchange for a different model due to the warranty guidelines were given from the manufacturer. You may need to pay the FPR charges as mentioned above. You will then be prompted to log in to your account. If you’re trading in a phone by mail, please read : r/tmobile. ) or 1-606-260-4379 (from overseas). Return a Device or accessory (Device) within 14 days of the purchase date of the original Device or within 60 days of the purchase date of a T‑Mobile 5G Gateway. For every share of common stock sold by T-Mobile to the Trust, T-Mobile has agreed to repurchase one share of common stock from a subsidiary of SoftBank Group Corp. Luckily, T-Mobile has a great return and refund policy to make sure you’re satisfied with your purchase. Insurance must be added to your device withinn 30 days of purchasing it. If a service fee or deductible applies, have your credit card or checking info handy. Bringing a phone number to T-Mobile? Please wait until your number is active on our network before continuing. Sorry, Voice doesnt port numbers from your carrier or your. Generally, we dont have the option to do an exchange for a different model due to the warranty guidelines were given from the manufacturer. Did you purchase your device in the T-Mobile store or an authorized third party dealer? If so, the return or exchange must be done within a max of 14 days after the device was purchased or leased. You may also need to apply bandwidth policies or meeting policies to this account. Find a store More details on our return and exchange policy. Once you complete these five steps, DoNotPay will do its part. The code gives 20% off all voice lines on a new Magenta MAX plan. Credits resulting from an exchange must be used within the same regular season, and cannot be used for Postseason or Season Ticket Payment. Should I exchange rudiger or wait in case he becomes 111 so i. If the Device was delivered to you, you can return. T-Mobile retail location; Authorized third-party dealer. Luckily, T-Mobile has a great return and refund policy to make sure you’re satisfied with your purchase. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. Screen & LCD damage Liquid damage Find My iPhone & Anti-Theft disabled Device turns on (Not required for buyers remorse or warranty exchange) Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and cant be accepted. Customers with a qualifying T-Mobile or Metro by T-Mobile plan can earn 4. Otherwise, heres how to back up your iPhone. Keep in mind the value of your trade-in might be greater than that discount. T-Mobile does occasionally offer trade-in deals. These codes are only for NEWcustomers who are not on T-Mobile or one of their MVNOs who plan to port in their number. and Puerto Rico, excluding other U. Switch to T-Mobile We’ll help you join Savings calculator Bring your own device Trade-in program Number porting Free & Zero Down Phones T-Mobile benefits Magenta Plan benefits T-Mobile Tuesdays Travel Tech Gifts Ideas Order info Check order status View return policy Redeem a rebate Support Contact us Phones Plans Billing International. How to send us a mobile device or accessory. Choose the Claim Warranty feature. Keep Your Device Safe T-Mobile’s return policy stipulates that the item must be in good working condition when you send it back. 50% APY after that in their T-Mobile MONEY checking account by registering for perks and making at least 10 qualifying transactions per month using their T-Mobile MONEY card and/or instant payments to friends. Check the condition of a device. Keep Your Device Safe T-Mobile’s return policy stipulates that the item must be in good working condition when you send it back. Contact Tmobile support using messenger on one of tmobiles social media platforms to see if they can help you they also are a higher tier of support. You can set mailbox policies in a later step. tmobile exchange policy We are delighted to announce that our forums are now an ad-free experience for all registered and logged-in users - Sign up here today! 03-03-09 09:50 PM 47 1 2 tools 1,314 hearmeoutx Originally Posted by jnewman91 I am no genius, but I think pushing on any screen will send a ripple effect. The policy is the same for both. Have your T-Mobile PIN or myT-Mobile. 2 The cost of Premium Handset Protection is made up of the cost of insurance, which may vary by tier, and $3 for McAfee Security for Metro by T‑Mobile. Keep Your Device Safe T-Mobiles return policy stipulates that the item must be in good working condition when you send it back. tmobile>Repeating issues with warranty replacement phones. Online or phone purchases must be returned or exchanged within 20 calendar days of the date you placed your order. According to internal documents obtained by Android Police (opens in a new tab), the promotion is apparently live for targeted T-Mobile accounts as of Dec. How does t mobile upgrade work?. Credit applied to existing Equipment Installment Plan(s) (EIP) balance(s) or to customer bill in the order determined by T-Mobile and customer eligibility; may take several billing cycles to receive credit. Phone & Mobile Device Insurance. 9% from its current price of $139. T-Mobile offers a 14-day return window on device purchases. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. Mail in your old device Use the provided shipping label to send us your old device. If youre returning more than one device, each one needs to be in its own box with its own return shipping label. If your device is still within the one-year manufacturer warranty, then yes, you can reach out directly to LG. Megathread] Insider Code Exchange Thread : r/tmobile. Unfortunately the message does not say whether its because the number itself is currently with an unsupported carrier (e. T-Mobile Visual Voicemail. T Mobile values its customers and has an easy exchange policy. High Interest, No Account Fee Online. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. Apps now on the T-Mobile Network. With the phone screen on and off take pics of all angles, close up and medium away, front and back. Contact Tmobile support using messenger on one of tmobiles social media platforms to see if they can help you they also are a higher tier of support. 72K subscribers in the FUTMobile community. You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. T Mobile values its customers and has an easy exchange policy. Luckily, T-Mobile has a great return and refund policy to make sure you’re satisfied with your purchase. (NASDAQ: TMUS) (“T-Mobile”) today announced the intention of the 2020 Cash Mandatory Exchangeable Trust, a Delaware statutory trust (the. Credits resulting from an exchange must be used within the same regular season, and cannot be used for Postseason or Season Ticket Payment. According to analysts consensus price target of $180. There are four main things to check on your device. For what its worth, the T-Mobile fee is the exact amount AT&T and Verizon charge customers when they activate a new line of service or upgrade their device. oSince all of our 5G Gateways offer the same key features and experience including Wi-Fi, multiple home network (SSID), and a connection to the massive capacity of T-Mobiles 4G LTE and 5G networks, requests to swap from a 5G Gateway to a different 5G Gateway are not supported. We will refund the purchase price, excluding rebates, special discounts, and restocking fees. Save instantly or receive cash back later Get instant trade-in credit up to $500. The product should be unused and in good condition. BARCELONA, SPAIN - MARCH 1: Ronaldinho of FC Barcelona smiles in the La Liga match between FC Barcelona and RCD Espanyol on March 1, 2005 at Camp Nou stadium in. OnePlus Devices Other Brands model Device value Method name parameter is missing Purchase with Instant credit and limited time trade-in bonus Supported Brands. Open DoNotPay in any. JUMP! ®, JUMP on Demand®, and Trade-In devices with damage will be assessed at a lower value or require a fee. BARCELONA, SPAIN - MARCH 1: Ronaldinho of FC Barcelona smiles in the La Liga match between FC Barcelona and RCD Espanyol on March 1, 2005 at Camp Nou stadium in Barcelona,. After work I drive to the tmobile store to do the exchange and the person helps me asked me whats wrong with the phone and I tell him the issue and that the phone was delivered and then he started working on the tablet they use and charge me the 5. If the phone was purchased from an authorized dealer, the device must be returned to them in order to receive the full refund. T Mobile values its customers and has an easy exchange policy. Russia’s Filtration Operations and Forced Relocations. What is the best icon player you can get from the 111 exchange. BELLEVUE, Wash. Decide Where to Return Your Phone You can return your phone at a physical T-Mobile store or online. Currently, you can save $300, $200, or $100 when you trade in an eligible phone with finance agreement and wireless service. Also, if you try to argue with us and force us to mail your trade-in phone, we will not!. Return Policy: T-Mobile will gladly assist you with your return. T-Mobile offers trade-in promotions quite often, like $900 off the Pixel 6, and allowing customers to avoid the mail-in process is a great move. Take pictures of your trade in. Device upgrades are non-refundable and non-returnable, but may be covered by a. Which formation should I run? I’ve been using 4. You may purchase either device insurance or mobile security separately. To initiate and complete the process, you’ll have to:. 30, T-Mobile US has a forecasted upside of 28. Customers with a qualifying T-Mobile or Metro by T-Mobile plan can earn 4. Connect to Exchange Online PowerShell. All T-Mobile customers, whether new or existing, can exchange their devices to get a discount on a new phone. Youll also be asked for contact info of the primary account holder and claimant. For what its worth, the T-Mobile fee is the exact amount AT&T and Verizon charge customers when they activate a new line of service or upgrade their device. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. You must return everything that came in the box with. Who to keep, who to use in exchange for 110, then 111, cuz I. Did you purchase your device in the T-Mobile store or an authorized third party dealer? If so, the return or exchange must be done within a max of 14 days after the device was purchased or leased. Bring proof of purchase such as an emailed or printed receipt. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. Here’s everything you need to know about returning or exchanging an item from T-Mobile. Trading in your old phone? Heres how to factory. com to accept any new offers or have the device returned. New T Mobile home gaetway. T-Mobile offers trade-in promotions quite often, like $900 off the Pixel 6, and allowing customers to avoid the mail-in process is a great move. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. Return Policy Metro by T-Mobile will gladly assist with your Return. Verizon>How to send us a mobile device or accessory. T-Mobile retail location; Authorized third-party dealer. You can set mailbox policies in a later step. I’ve been using 4-2-4 for a while, but getting Best (and then Raul from the 111 exchange even tho I already had Pele Voller Kane) has made me need to think comments sorted by Best Top New Controversial Q&A Add a Comment. Add an account when you create a room mailbox so it can authenticate with Microsoft Teams. How to Replace Your SIM Card. This plan also includes unlimited calling for the day, making it perfect for keeping in touch with friends, family, and business partners back home. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. The latter is the case with a number I was trying to port in: 314-314-xxxx (where XXXX also has mathematical significance). Flipkart Par Mobile Exchange Kaise Kare. You’ll need to log into your account on T-Mobile. com/_ylt=AwrJ_xWWrldkbRc24xdXNyoA;_ylu=Y29sbwNiZjEEcG9zAzQEdnRpZAMEc2VjA3Ny/RV=2/RE=1683496726/RO=10/RU=https%3a%2f%2fdonotpay. Was this helpful? Send to us Return Policy Returns/exchanges Return label Video FAQs Expand All Why might I have to send a device to Verizon? What are the steps to send in a device?. A Guide to Returning Your T. You have a 20-day return window to exchange or return any device and accessory or cancel service activation if you placed your order over the phone or online. If you are new to T-Mobile contact us at 1-866-675-1292 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. T-Mobile cant process returns or warranty exchanges for devices that dont pass the condition check. oSince all of our 5G Gateways offer the same key features and experience including Wi-Fi, multiple home network (SSID), and a connection to the massive capacity of T-Mobiles 4G LTE and 5G networks, requests to swap from a 5G Gateway to a different 5G Gateway are not supported. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. You may also need to apply bandwidth policies or meeting policies to this account. Did you know? Many phones are worth $100+. com%2flearn%2ft-mobile-return-policy%2f/RK=2/RS=T8TCLsaBQpu9OF8z49s3lyJPsSg- referrerpolicy=origin target=_blank>See full list on donotpay. To initiate and complete the process, youll have to: Contact T-Mobile at 1-877-401-221 5 and explain whether you want to cancel a service or return/exchange a device. You must return everything that came in the box with the device, like the USB charging cable. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device. Wireless Return & Exchange Policy. T-Mobile hopes you dont need to return your phone or a newly purchased service line, however, they understand these things can happen. You are liable for the trade-in phone and we cannot mail it in for you. You may also need to apply bandwidth policies or meeting policies to this account. There will be no exchange for unused tickets to past games. T-Mobile rep here! OP is right. T-Mobile is a leading cell phone service provider in. The item that you wish to exchange must be in its original package with a purchase receipt, with all contents, undamaged and in good working condition. Currently, you can save $300, $200, or $100 when you trade in an eligible phone with finance agreement and wireless service. Do back glass cracks disqualifies for trade. Option 1) Return the phone to a retail store for a refund (minus the $50 restocking fee) and pop the sim card into a used T-mobile phone. What is Our Return Policy?. T Mobile values its customers and has an easy exchange policy. How to return a new device. You can set mailbox policies in a later step. Get device trade-in value Select a new OnePlus phone thats right for you and get an estimated trade-in value of your current device. Contact T-Mobile customer service to receive a free, prepaid shipping label. UCL23 Prime Icons - Full Dynamic Image Series #4 (with Captions) 1 / 10. Unfortunately the message does not say whether its because the number itself is currently with an unsupported carrier (e. You may also need to apply bandwidth policies or meeting policies to this account. There are four main things to check on your device. (NASDAQ: TMUS) (“T-Mobile”) today announced the intention of the 2020 Cash Mandatory Exchangeable Trust, a Delaware statutory trust including the Securities and Exchange. To initiate and complete the process, you’ll have to: Contact T-Mobile at 1-877-401-221 5 and explain whether you want to cancel a service or return/exchange a device. If you take your trade-in phone for an order to a store, we cant take it. T-Mobile does occasionally offer trade-in deals. com to accept any new offers or have the device returned. Sprint return and exchange policy. T-Mobile Promotions Expand your Wi-Fi coverage with a mesh network—get exclusive discounts on Google Nest Wifi routers Lets start your submission Enter your T-Mobile phone number to begin the redemption process. Bring the device, USB charging cable, and any accessories youll need to return. Where T-Mobile offers its customers more than one way to get the best and latest devices. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. According to the leaked documentation, T-Mobile sent letters to those impacted by the change starting on Dec. citizens in Ukraine: follow Embassy Kyiv and TravelGov on Twitter, and complete this form so we can communicate with you. At T-Mobile, you’d pay $259 after getting $340 in Apple credit and then $200 in billing credits for its $70 Magenta plan. To see if youre eligible, open up the settings app > tap General > Transfer of Reset iPhone > Get Started within the Prepare for New iPhone bubble. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. If you’ve already paid for your device, that’s even better and the barter system is right for you. Follow the prompts to install the correct T-Mobile Apps and remove the correct Sprint Apps. United States Department of State>U. Make sure you carefully follow T-Mobiles exchange policy when returning your phone and stay within the described return period. If you decide to return items online, there are specific shipping steps you have to follow. T-Mobile Announces One Week Extension of Exchange Offers. If you have questions, please call (206) 346-4001 or email [email protected]. If you would like to receive a refund of the purchase, the return must be made within 14. You’ll need to locate and print your label. The temporary number assigned to you at activation is not compatible with our promotions. 1 No Data or Unable to Connect to the Internet 2 Experiencing Slow Data 3 Can’t Send or Receive MMS 4 Can’t Send or Receive SMS 5 Can’t Make or Receive Calls 6 Can’t Connect to Hotspot 7 Can’t Send or Receive SMS While Roaming in Mexico 8 Can’t Make or Receive Calls While Roaming in Mexico 9. This service is offered as a supplement to the manufacturer warranty that may come with your phone. Connect-ExchangeOnline By default, room mailboxes dont have associated accounts. T Mobile values its customers and has an easy exchange policy. See your program terms & conditions for details. The 512 MB International Day Pass costs $5 per day and includes — as the name suggests — 512 MB of high-speed international data for 1 day. After work I drive to the tmobile store to do the exchange and the person helps me asked me whats wrong with the phone and I tell him the issue and that the phone was delivered and then he started working on the tablet they use and charge me the 5 dollars and I gladly paid because I really wanted my service back then he went to the. comments sorted by Best Top New Controversial Q&A Add a Comment. There is a different process for returning your trade-in device. You can return or exchange a Device or accessory (“Device”) to a T-Mobile retail location for a refund within 14 days of the purchase or lease date of the original Device. A new T-Mobile long-term promotion will give you a free phone with 5G support in exchange for any working phone. T-mobile exchange policy allows you to exchange any kind of product within 14 days of the purchase. There are no returns, refunds, or credits for prepaid service fees, monthly service, application download, add-ons and other fees. according to the T Mobile exchange policy, you can request an exchange within 14 days from the date of purchase for store returns and 20 days for online purchase. Heritage Rate Plans, are available by contacting customercare at 888-863-8768 or *611 from your Metro phone. T-Mobile offers three protection plans: Protection 360 Basic Device Protection Premium Handset Protection The coverage and pricing depend on which protection plan you select. The Free 5G Phone Upgrade program will last throughout all of 2021. Learn how to change your SIM card in this easy step by step tutorial from AskDes. Keep in mind the value of your trade-in might be greater than that discount. T-Mobile rep here! OP is right. Luckily, T-Mobile has a great return and refund policy to make sure youre satisfied with your purchase. 24, with SMS notifications set to go. Exchange your phone/tablet Accessories Other limitations and fees Replacements and repair The return policies and information apply to Sprint postpaid customers purchasing a device or accessory in a Sprint retail store, through Sprint Telesales or. T-Mobile charges a Service Warranty Processing fee when you participate in T-Mobile’s replacement phone program. If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and exchanges.